Introduction
Welcome to The Wynk Agency ("The Wynk Agency," "we," "us," or "our"), part of Tech Wynk. These Terms & Conditions ("Terms") govern your access to and use of our website and services. By visiting our site or engaging with our team, you accept these Terms in full. If you do not agree to these Terms, please discontinue use of the website and our services.
1. Who We Are
The Wynk Agency, part of Tech Wynk, is a complete digital marketing partner focused on scaling brands through SEO, paid marketing, content creation, web development, and strategic brand growth solutions. These Terms apply to all website visitors, users, clients, and any party interacting with our services.
2. Use of the Website
By accessing this website, you confirm that you are at least 18 years old or doing so under the supervision of a parent or guardian. All website content — including text, media, and design — is owned or licensed by The Wynk Agency (part of Tech Wynk) unless stated otherwise. You may not reproduce, distribute, or republish any content without prior written permission.
We reserve the right to modify, update, suspend, or remove any section of the website at our discretion.
3. Services & Client Responsibilities
All services provided by The Wynk Agency are detailed in customized proposals or service agreements. These may include, but are not limited to:
- Search Engine Optimization (SEO)
- Performance & Paid Media Marketing
- Social Media Campaigns
- Brand Identity & Content Strategy
- Web Design & Development
- Creative Video & Visual Production
To ensure smooth collaboration and campaign success, clients agree to:
- Provide accurate and current business and billing details
- Grant required access to tools such as Google Ads, Meta Business Manager, or other relevant platforms
- Review and approve deliverables promptly
- Share brand assets, credentials, and guidelines as requested
Delays in providing materials or approvals may impact project timelines and results. The Wynk Agency is not liable for performance issues caused by client-side delays or inaction.
4. Payment & Billing
Payment terms, billing frequency, and methods will be specified in your signed agreement or proposal. Typically, invoices are issued monthly or per milestone.
- Payments are due on the specified invoice date.
- Late payments may result in suspended services or delayed deliverables.
- Refunds are not applicable for services already rendered or ongoing work.
- Cancellations require written notice at least 30 days in advance.
If you notice a billing discrepancy, please contact us within 30 days of the invoice date. Filing a chargeback without prior communication may result in administrative fees and account suspension.
5. Intellectual Property
All creative materials, strategies, copy, visuals, and deliverables remain the intellectual property of The Wynk Agency until full payment is received. Once paid in full, the client gains the rights to use the agreed-upon assets as per contract terms.
Clients may not reproduce, resell, or repurpose our work without written consent. The Wynk Agency (part of Tech Wynk) reserves the right to feature completed work in its portfolio unless otherwise agreed.
6. Service Expectations & Limitations
While we are committed to delivering optimal results, The Wynk Agency does not guarantee specific outcomes such as keyword rankings, conversion rates, or revenue increases. Digital marketing performance depends on multiple external factors, including algorithm changes, audience behavior, and competitive dynamics.
We are not liable for:
- Performance fluctuations due to third-party platform changes
- Service interruptions from natural events or emergencies
- Delays caused by client-side inaction or approval hold-ups
- Indirect financial losses or reputational impacts
Our total liability under any contract is limited to the fees paid by the client in the three months preceding the issue.
7. Use of Third-Party Platforms
Our campaigns often rely on external providers such as Google Ads, Meta, LinkedIn, hosting services, and analytics tools. While we manage and monitor performance closely, The Wynk Agency is not responsible for policy changes, outages, or technical disruptions originating from these third parties.
8. Ethical Conduct
We uphold strict ethical standards in all our operations. We do not engage in or support campaigns that involve:
- False or misleading advertising
- Hate speech, discrimination, or offensive material
- Products or services violating local or international laws
Any breach of these standards may result in immediate service termination without refund.
9. Confidentiality & Data Privacy
Your business, personal, or platform-related information is kept strictly confidential. We use your data solely to deliver and improve our services. For details on data handling and protection, please refer to our Privacy Policy.
10. Promotions, Offers & Submissions
If you take part in promotions, contests, or provide testimonials or feedback, you grant The Wynk Agency (part of Tech Wynk) the right to use this content (with credit) for marketing purposes, unless you specifically opt out.
11. External Links
Our website may include links to third-party sites for user convenience. We do not control, endorse, or assume responsibility for the content or privacy practices of such sites.
12. Changes to Services or Terms
The Wynk Agency reserves the right to update or modify its services and these Terms at any time. Updated Terms will be published on this page. Continued use of our services constitutes acceptance of these changes. Major updates may be communicated via email or client channels.
13. Non-Solicitation Policy
Clients agree not to directly hire or solicit current or past employees or contractors of The Wynk Agency (part of Tech Wynk) for independent work during the project term and up to 12 months afterward, unless otherwise authorized in writing.
14. Governing Law
These Terms & Conditions are governed by the laws of the State of Delaware, unless otherwise stated in your service agreement. Any disputes shall be resolved under applicable local laws, preferably through mediation or arbitration.
15. Contact Us
For any questions or concerns about these Terms & Conditions, please contact us at:
📧 contact@wynkagency.com
FAQs
Got Questions? We've Got the Answers.
Our Terms apply to all services offered by The Wynk Agency, including SEO, paid media, branding, web development, and digital marketing solutions as detailed in your signed agreement.
Yes, cancellations can be made with prior written notice. Outstanding payments must be settled before deliverables or reports are shared. Refunds are not provided for mid-cycle cancellations.
No. While we aim to achieve excellent outcomes, we cannot guarantee exact figures like leads, sales, or ranking positions due to the dynamic nature of digital platforms.
Delays in approvals, feedback, or account access can affect campaign timelines and results. The Wynk Agency is not liable for performance dips caused by such delays.
Notify us within 30 days of the invoice date for review and resolution. Filing chargebacks without communication can lead to service suspension and administrative fees.
All materials remain the property of The Wynk Agency (part of Tech Wynk) until full payment is received. Once settled, you own the rights to the assets as outlined in your service agreement.
